Skip to main content

Page loading completed.

Service Manager - South West

26/03/2025
26/04/2025
Permanent - Full Time
Wangara WA
Manufacturing & Industrial,Mining, Oil & Gas,Trades & Services

Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow.

Job Description

About the Role

Based in Wangara & reporting to the Regional Operations Manager South West, you will be responsible for maximizing equipment availability across Bunbury, Perth Metro and Kalgoorlie. Responsible for service technicians in these locations you will ensure that all equipment is maintained to the highest standards, minimizing downtime and maximizing customer satisfaction. You will oversee the servicing, repairs, and logistics of your region's teams ensuring that the delivery of equipment, and operational requirements are ran effectively and smoothly.

This challenging and diverse role offers a variety of work ensuring that no two days are the same.

As a Service Manager, you will:

  • Be responsible for ensuring the completion of service jobs and breakdowns in accordance with service schedules and deadlines required to meet hires within allocated branches
  • Train, supervise and mentor employees to ensure high standards of work are achieved and employees are provided the opportunity to learn and develop in their roles
  • Reporting on metrics around our equipment
  • Ensure correct allocated personnel numbers are available at all times
  • Undertake people related requirements for your team including; recruitment & selection, onboarding, performance management, learning & development
  • Provide technical support & guidance to internal & external stakeholders
  • Ensure site set up is appropriate for tasks undertaken and high standard of housekeeping is maintained
  • Carry out equipment repairs to restore full functionality
  • Assist in the completion of stocktakes, and asset disposals  
  • Extensive Travel to our Kwinana, Bunbury & Kalgoorlie branches 

Desired Skills and Experience

Skills and experience

Along with sound mechanical knowledge, diagnostic skills, our ideal candidate will have:

  • Mechanical qualification will be highly desirable
  • Demonstrated experience leading a technical team
  • Ability to promote, influence and drive a positive safety culture
  • Exceptional planning, organisational and prioritisation skills
  • Strong leadership and relationship building skills
  • Ability to use systems and complete system reporting requirements

Benefits and perks

  • Competitive salary + inclusion in our Incentive Plan
  • Free salary continuance insurance provided 
  • Corporate Health insurance discounts with Bupa + access to TAL - Health for Life Program
  • Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands

If this sounds like a role and a business you’d like to join, then please APPLY NOW!

Onsite is committed to achieving a diverse and socially inclusive workforce.

At our company Onsite Rental Group, we are committed to fostering an inclusive workplace that values equal recruitment opportunities for Aboriginal and Torres Strait Islander people. We recognise the rich cultural heritage and the significant contributions of Indigenous communities to Australia's identity. We also respect and Honor the Traditional Lands on which we operate, we encourage Aboriginal and Torres Strait Islander candidates to apply.

Candidates may be requested to undergo pre-employment checks to confirm the candidate's suitability for a role. These checks will vary by role but may include reference checks, right to work check, medical (including drug and alcohol test) and licence checks. Please note, as a part of our commitment to Destination Zero, Onsite also routinely conduct drug & alcohol testing in our workplaces.

Remember Job